FAQ

Frequently Asked Questions (FAQ) – Assist U Services

Welcome to the Assist U Services FAQ page! We’re here to provide answers to common questions related to apostilles, authentications, general notarizations, and mobile notary services. If you don’t find the information you’re looking for, feel free to reach out to our team for personalized assistance.

1. What is Notarization?

Notarization involves a Notary Public—an impartial witness—performing official acts related to verifying signers’ identities and their signing of important documents. The Notary signs and stamps the document with a seal. Most banks offer free notarization services for their clients, or you can find a mobile notary service like ours.

2. Can a Notary Public Notarize Any Type of Document?

While Notaries can notarize various documents, some publicly recorded documents (vital records) cannot be notarized. These include:

  • Birth certificates
  • Death certificates
  • Marriage certificates
  • Divorce decrees/certificates
  • Court documents
  • Corporate documents on file with the State Corporations Division
  • Federally issued documents

3. What is an Apostille?

An apostille is a form of authentication issued to documents for use in countries that participate in the Hague Convention of 1961. It verifies the authenticity of public documents, making them legally valid internationally. About 60% of countries worldwide are currently parties to the Hague Certification Convention. Check the list of countries that accept apostilles to see if your destination country is included.

4. How Do I Obtain an Apostille?

To obtain an apostille, follow these steps:

  1. Get your document notarized by a qualified Notary Public.
  2. Contact your Secretary of State’s office or a professional authentication service.
  3. Submit the notarized document along with any required fees.
  4. Once processed, you’ll receive the apostilled document.

5. What About Authentication Certificates?

If your destination country does not participate in the Hague Convention, you’ll need authentication certificates. These involve additional steps and may require certification from various authorities, including the U.S. Department of State and the consul of the destination country.

6. Why Choose Mobile Notary Services?

Mobile notary services, like ours, offer convenience and flexibility. We come to your location—whether it’s your home, office, or another agreed-upon spot—to notarize documents. It’s ideal for busy professionals, seniors, and anyone who needs notarization without leaving their premises.

7. What Should I Look for in a Mobile Notary?

When choosing a mobile notary service, consider:

  • Experience: Ensure the notary has experience handling various types of documents.
  • Availability: Find a service that accommodates your schedule.
  • Professionalism: Look for punctuality, attention to detail, and excellent communication.